FAQS and RULES

01

General Questions

Are There Any Countries We Cannot Trade From?

No! At Proptonic, we are proud to welcome traders from all countries around the globe. We believe in fostering inclusion and diversity, which is why we do not impose any geographic restrictions. If you meet our requirements and are ready to trade, you’re welcome to join us and take the next step in your trading journey!

How do I receive my account after purchase?

After purchasing a challenge, all the necessary information will be emailed to you. This email will include:

  • Your challenge account credentials.
  • A link to your personalized dashboard, where all your trading data will be updated in real-time.
  • The password to access your dashboard.

Make sure to check your inbox (and spam folder, just in case) for this email shortly after your purchase. If you encounter any issues, feel free to contact our 24/7 support team!

How long does it take to receive my challenge details?

Your challenge details will be sent to you in less than a few hours after our sales team reviews your purchase. We prioritize efficiency to ensure you can start trading as soon as possible.

If you experience any delays or have questions, our 24/7 support team is always here to assist you. Stay tuned, and get ready to begin your trading journey with Proptonic!

What happens after passing the challenge, and when will the funded account be sent?

Once you successfully pass the challenge, your funded account details will be emailed to you within a few hours after verification by our technical team. Additionally, you’ll be able to view your funded account information directly through your personalized dashboard, where all updates will be reflected in real-time.

We strive to make this process quick and seamless so you can start trading on your funded account as soon as possible. If you have any questions, our 24/7 support team is always ready to assist you.

Are funded accounts real or demo accounts?

All funded accounts start as demo accounts. However, based on your performance and after verification by our technical team, we may decide to copy your trades onto the company’s live and real accounts.

Please note:

  • Trades involving high-risk strategies may not be copied to live accounts to ensure stability.
  • If you consistently demonstrate sustainable profitability, your trades will likely be copied to our real accounts.

This approach ensures both the trader’s success and the company’s long-term growth.

Challenge Account

The challenge account is hosted on the broker FusionMarkets.

Funded Account

The funded account is hosted on the broker ICTRADING.

How many accounts can I have with Proptonic?

At Proptonic, there is no limit to the number of accounts you can have, as long as you stay within our maximum allocation, which is currently set at $1M per trader.

What is the leverage offered by Proptonic?

At Proptonic, we provide traders with a leverage of 1:100, giving you the flexibility to maximize your trading potential while managing risk effectively.

What are the commissions and swaps on Proptonic accounts?

At Proptonic, commissions and swaps are standard market conditions:

  • Commissions: You will only be charged commissions on FX pairs, which are $X per standard lot (insert the specific amount if applicable).
  • Other Instruments: All other instruments come with market spreads, which are directly provided by our liquidity providers.

This ensures transparency and competitive trading conditions for all traders.

What markets can I trade with Proptonic?

At Proptonic, you will gain access to a wide range of markets, including:

  • Forex pairs
  • Indices
  • Cryptocurrencies
  • Commodities

This variety ensures you have the flexibility to diversify your trading strategies and explore multiple opportunities in the global markets.

What trading platform do you work with?

At Proptonic, we work with MetaTrader 5 (MT5), one of the most popular and advanced trading platforms in the industry. MT5 offers a range of tools and features designed to help you trade efficiently across various markets.

Feel free to reach out if you need more details about using MT5!

Can I merge accounts?

No, we do not offer the option to merge accounts. However, you are allowed to copy trade between your own accounts within Proptonic’s platform. This feature gives you the flexibility to manage multiple accounts and implement your trading strategies seamlessly.

Can I trade through my mobile?

Yes, you can trade through your mobile device.

When will I receive my certification?

You will receive your certification once you complete the required evaluations and meet the necessary criteria. Typically, the certification is provided after demonstrating successful trading skills and risk management. Regarding email notifications, you will receive an email after successfully passing the prop firm evaluation or after withdrawing your profits. This ensures you stay informed about your progress and account status.

Do I need to sign up on the site?

No, signing up on the site is not required beforehand. After your purchase, your membership will be automatically created, and the details will be sent to your email. This ensures a smooth process and quick access to all the features and benefits of your account.

02

TRADING RULES

Drawdown

Our daily drawdown limit is set at 5%, and the overall max drawdown limit is 12%. These limits are based on equity and balance as parameters. Daily fluctuations are also part of the risk management process and must be considered.

The daily drawdown limit is calculated as a percentage of the daily open (rollover). If your equity falls below the specified percentage for your account, it will result in an automatic breach and termination of that account.

The max drawdown limit is dynamic and uses your peak position as a reference. If your equity drops below the specified percentage over several days, it will lead to the loss of your account.

News Trading

News trading is allowed on our platform. There are no specific restrictions related to trading based on news events. We recognize that news can have a significant impact on the markets, and our system accommodates news traders without limiting their strategies.

Please be mindful of your risk management practices, especially during periods of high volatility that may be triggered by major news events.

Weekend Trading/Holding

Weekend trading is not available due to the natural conditions of the market instruments being offered. However, weekend holdings are allowed, and you are not required to notify us when holding positions over the weekend.

Please note that any positions held over the weekend will be subject to market conditions when the markets reopen.

EAs and Indicators

The use of EAs (Expert Advisors) and indicators is fully allowed on all of our accounts. You are welcome to implement automated strategies and technical indicators to enhance your trading experience.

This flexibility ensures you can leverage the tools that best suit your trading style and objectives.

Hedging

Hedging within your trading account is allowed, and can be used, for example, to protect a position from adverse market movements.

However, hedging between different users or across multiple accounts is not accepted. Each account must operate independently in accordance with our trading rules.

Grid Trading

Grid trading involves placing orders above and below a set price to create a grid of positions that incrementally increase or decrease along with the chart price. This strategy is designed to profit from market fluctuations by having multiple orders open at once.

Having two trades open at a time does not qualify as grid trading. However, once there are three or more positions open within a trading session, with each additional order stacked as the original position moves into drawdown, it is classified as grid trading.

The process for identifying grid trading typically follows these steps:

  • Determining the starting price for the grid.
  • Choosing an interval for the orders, such as 10 pips, 50 pips, or 100 pips.
  • Deciding whether the grid will follow or go against the trend.
  • Adding a third or more trades to profitable positions may also be considered a breach of grid trading.

Martingale

Martingale is a trading methodology that aims to recover from a losing streak by increasing the lot size of new trades, in an effort to circumvent any losses taken. The core principle of this strategy is to double up on losing trades while reducing the size of winning trades by roughly half.

This approach involves opening subsequent trades on an asset with an increasing lot size compared to the previous trade, leading to the classification of Martingale trading. Automated strategies, such as EAs (Expert Advisors), that incrementally open larger lot sizes as the price moves against the direction of the orders, would also be considered Martingale.

Copy Trading

Copy trading within your own accounts is absolutely allowed. If you have multiple accounts and wish to leverage a trading strategy, you can copy trades between your own accounts to streamline your approach.

However, copying trades from third parties is not permitted. This means you cannot copy trades from other traders or individuals, ensuring that your trading decisions remain independent and in line with platform rules.

How Does the Lot Size Consistency Work?

To qualify for a withdrawal, traders in the funded phase must adhere to the lot size consistency rule, which applies to traders who have passed the evaluation.

When requesting a withdrawal, your trading history will be reviewed. Any trades that fall outside your calculated trading range will be adjusted, and the balance will be updated accordingly.

How to Calculate Your Lot Size Range:

  1. Find Your Average Lot Size:
    Divide the total lot volume you’ve traded by the number of executed trades.

    Example:
    Total lots traded: 100
    Total trades executed: 50
    Average lot size = 100 ÷ 50 = 2 lots

  2. Determine Your Lot Size Range:

    • Bottom of range: Average Lot Size × 0.25
    • Top of range: Average Lot Size × 2.00

    Example:
    Bottom of range = 2 × 0.25 = 0.5 lots
    Top of range = 2 × 2.00 = 4 lots

This means all trades must fall between 0.5 and 4 lots. Any trades outside this range will be excluded during the withdrawal review.

Stacked Trades and Lot Size Consistency:
Trades opened within a short timeframe are classified as one overall trading position for exposure purposes, but their lot sizes are calculated individually for consistency.

Account Management

Third-party account management is strictly prohibited. Each participant is required to trade on their own funded account independently.

This ensures fairness and compliance with Proptonic’s trading policies, allowing every trader to take full responsibility for their performance.

Passing Services

At Proptonic, we recognize the growing presence of passing services in the trading community. Rather than opposing this trend, we embrace it and allow the use of passing services during the Evaluation phase (challenge).

However, sharing your funded account credentials is strictly prohibited and not advised. This ensures the security of your account and compliance with our policies.

IP Usage

At Proptonic, participants are allowed to trade from multiple IP addresses. We understand that switching between devices like mobile and desktop or trading from different locations may result in IP changes, and you will not be penalized for this.

However, sharing an IP with other traders (duplicated IP) is not permitted. For example, using the same device to trade for multiple individuals is considered a duplicated IP and violates our policies.

Trading on Someone Else’s Account

Trading on someone else’s funded account is strictly prohibited and considered a breach of our terms and conditions. At Proptonic, we prioritize transparency and require all participants to trade on their own accounts in compliance with our policies.

Are HFT Trades Allowed?

Yes, HFT (High-Frequency Trading) is allowed, but only during the Evaluation Phase (challenge).

This ensures traders can use advanced strategies to prove their skills while maintaining fairness during the evaluation process.

03

PAYMENTS

Requesting a Withdrawal

Once you become a funded trader, you will be able to add your payout details to your dashboard. You can continue trading in your funded account in the meantime.

Your dashboard will indicate when you are eligible to request a withdrawal.

To request a payout, access your Trader Dashboard and navigate to the Profit Share tab. From there, you will be able to submit your payout request, which will be processed via cryptocurrency.

Payout Processing Time

We generally process payouts twice a week, typically on Mondays and Thursdays.

Payout Methods

Payouts at Proptonic are processed directly to your nominated wallet address via cryptocurrency. We use USDT (Tether) on the TRC20 network for seamless and fast transactions.

Payout Frequency

Payouts are processed every 14 days. However, to be eligible for a withdrawal, you must have completed at least ten days of trading before making a withdrawal request.

Profit Split

The profit split is 80% in your favor. However, for the first two withdrawals, the split will be 60%.

Reset Account

Your trading account will be reset after each withdrawal is processed. This ensures that you can continue trading using the same credentials throughout your journey with us.